Minor Derailers: Are They Just Annoying? In brief encounters with people, minor derailers are either not noticed or mildly irritating. This is why interviewers rarely pick them up. But what happens when they are part of our daily work life? What about their impact on the team? I learned early in my career how toxic … Read More
I was in my mid-20s, interviewing a candidate to be my assistant. She would be my first, and I had yet to develop my interviewing skills. I welcomed her into my office and asked her the first of a series of prepared questions. She answered the first question and then stared at me sideways. As … Read More
What Happens When I Hire a Coach? An Example of How the Three Stages of Coaching Changed a Man’s Life
Everyone’s coaching experience will differ, but all coaching candidates have one thing in common, an expectation of change. I have observed the overlap of three different coaching approaches, each of which can be useful depending on the candidate’s needs and the nature of their request. These requests fall into three categories: Line-of-Sight Coaching I once … Read More
In the discovery process of Organizational Development projects, we ask clients to describe the organization’s culture. Most responses are about colleagues’ behaviors. “People here are nice” or “Tends to be cliquey” are typical responses. In almost every case, the initial response relates to cultural toxicity (which could be related to why clients hired us). When … Read More
For the past 70 years, science has shown that humans are ineffective at assessing humans, technology alone is worse. The secret is collaboration between the two.
“You are the Grinch of assessments,” teased a fellow corporate psychologist after I shared the new scales we were norming. I smiled and asked her if she was investing six figures a year in someone, would she rather know the derailers or the positives? When we make talent decisions, can we ignore the negative? I … Read More